Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

  • using your NHS account (through the NHS website or in the NHS App)
  • using the GP online system: SystmOnline

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

  • fill out a repeat prescriptions request form
  • bring, or post, the paper form to the surgery, Monday to Friday from 8.30am to 6pm
  • order your medication by using the Prescription Post Box located in Reception at each site

We do not take repeat prescription requests over the phone or email.

Collecting your prescription

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription:

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Important Update: Topiramate Prescribing for Women of Childbearing Potential

As part of our commitment to patient safety and in line with the National Pregnancy Prevention Programme, our practice has updated its prescribing policy for topiramate.

Topiramate is known to carry significant risks of harm to an unborn baby if taken during pregnancy and for 4 weeks after stopping the medication. Because of these well‑established teratogenic effects, it is essential that anyone who could become pregnant is fully protected while using this medication.

What is changing?

Clinicians at our practice will no longer initiate topiramate for women of childbearing potential who choose not to use highly effective hormonal contraception.

Highly effective contraception options include Copper IUDs, Mirena (hormonal IUD), Depo- Provera injections with condoms, or sterilization

This decision has been made to ensure the safest possible care for our patients and to reduce the risk of unplanned pregnancy while taking a medicine that can cause serious birth defects.

What does this mean for you?

– If you are currently taking topiramate, this update does not mean your treatment will automatically stop.

– Your clinician will review the pregnancy prevention programme information with you annually and discuss contraception options and alternative treatments where appropriate.

– If you are considering starting topiramate, you will need to use a highly effective form of contraception before it can be prescribed.

We understand that decisions about medicines and contraception are personal and sometimes complex. Our team is here to support you, answer your questions, and help you make informed choices about your health.

Find out more about Topiramate Pregnancy Prevention Programme Patient Guide for Prophylaxis of Migraine.

Find out more about Topiramate Pregnancy Prevention Programme Patient Guide for Prophylaxis of Epilepsy.

Prescription charges

Find out more about prescription charges (nhs.uk).

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Medication reviews are available with a pharmacist, there are telephone appointments only and available Monday – Friday 6.30-8pm and Saturday 2 – 5pm.

To pre-book an appointment, contact your own GP Surgery.