Urgent appointments
To request an urgent appointment (Monday to Friday):
- Use our appointment request form. Your request will be assessed usually within 4-6hrs by the Triage GP. Please only contact the surgery if you have not had an outcome for your request after this time or your symptoms have changed. You can also ring NHS 111 for advice.
If you are unable to use the appointment request form, please:
- phone us on 0113 2951800 or 0113 2951801, Monday to Friday from 8am to 6pm
- visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6pm
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, pharmacist, physio, nurse or health professional to help you. The Triage GP may signpost you to other services if they are more suitable for your health needs.
Routine appointments
To request a routine or follow up appointment:
- Use our appointment request form. Your request will be dealt with within 48 hours. Please only contact the surgery if you have not had an outcome for your request within 48 hours or contact NHS 111 for advice.
If you are unable to use the appointment request form, please:
- phone us on 0113 2951800 or 0113 2951801, Monday to Friday from 8am to 6pm
- use your SystmOnline account
- visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6pm
- use your NHS account (through the NHS website or NHS App) to book a screening test or vaccination
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, pharmacist, physio, nurse or health professional to help you. The Triage GP may signpost you to other services if they are more suitable for your health needs.
Your appointment
However you choose to contact us, we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
- by text or email
Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.
Cancelling or changing an appointment
To cancel your appointment:
- use your NHS account (through the NHS website or NHS App)
- using the GP online system – SystmOnline
- phone us on 0113 2951800 or 0113 2951801, Monday to Friday from 8am to 6pm
- reply CANCEL to your appointment reminder text message
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond
- if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- if you need an interpreter
- if you have any other access or communication needs
Home visits
Home visits are available for housebound patients only.
Patients or their Carers must contact our Reception Team before 10am to arrange a home visit for the same day. You are not able to request a home visit using the e-consult service or online booking service.
Home visits usually take place between 12pm and 2.30pm, after the morning surgeries. Please note that these times can vary and are not to be expected time frames for a GP visit.
When blood tests are required you will be added to a waiting list, with a waiting time of up to 3 weeks, in which you will then be visited by our Phlebotomist.
Extended Access
We offer an extended access service which is available on the weekends; these appointments cover several clinical areas, and are pre-bookable only.