Patient Participation Group

The Patient Participation Group (PPG) is made up of volunteer patients who meet with the practice staff to discuss the work of the practice, provide constructive feedback and identify improvements.

All registered patients are welcome to contribute to the Patient Participation Group.

The patient reference group aims to:
– Provide an opportunity for patients to influence the development of services at the surgery.
– Gather different patient viewpoints and needs.
– Provide feedback on new and developing services at our practice.
– Provide an opportunity to communicate information about the community which may effect our patients healthcare that they receive.
– Give our patients a voice.
This group has been established to look at areas of interest.
It is not a forum for complaints or individual issues.
All members of the group are asked to be respectful of the views of others, and to recognise that all members of the group have an equal right to express their own views.
The group will support each other, listen and be flexible.
All views are valid and be listened to.
The group will ensure phones are switch off throughout the meeting to avoid disruption.
The group will start and finish on time and stick to the agenda.

Join Our PPG

We would like to know how we can improve our service to you and how you perceive our surgery and staff. 

To help us with this, we are setting up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.

We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long-term conditions and people from non-British ethnic groups.

If you are happy for us to contact you occasionally by email please complete the online sign up form below. Alternatively, please email wyicb-leeds.crossgates.pcn@nhs.net and our PPG care coordinator will be in touch. 

PPG Minutes & Agendas

Agenda 28.11.18
Agenda 11.7.16
Agenda 17.11.14
Agenda 12.5.14