Appointment System Updates and Services Available

The Appointment System

Appointment

Updates from June 2023

  • We release pre bookable face to face ‘routine’ appointments each week for the next 2 weeks ahead with a GP. These are available book online , by telephone or in person. Other roles are available to book up to 4 weeks in advance
  • ‘Same day’ GP face to face appointments are available to book online from 7.30am, from 8am by telephone or in person
  • PATCHS Online consultation ‘non-urgent’ requests are available Monday to Friday between 8am – 6pm. This service is for medical problems or advice that does not require an examination. This service is called PATCHS.
  • Telephone appointments are available to book up to 2 weeks in advance. These are available to book with our reception team in person or by the telephone.
  • Home visits - Only registered ‘housebound’ patients are eligible for a visit if they live within our practice boundary. Urgent same day home visits are available by contacting reception before 10am
  • Weekend Clinics at Colton Mill Hub –Clinics are Saturday 8-2 and Sunday 9-1 for GP, Nurse, Pharmacist and HCA. We also have weekend contraceptive clinics for coil and implant fitting / removal. You can book up to 4 weeks in advance and on the day by telephone or in person.
  • Evening pharmacist telephone reviews - are available between 6.30-8pm Monday to Friday to book by telephone or in person.

 

 

 

  

New telephone system

Telephone System

Telephone System

Our new telephone sytem was installed in June 2021. After listening to patient feedback we transferred to a new provider which allows for more patients to queue, notify you of what position you are in the queue and more accurate reports. 

Pharmacy

Community Pharmacy Referrals

Shortly we will be able to offer referrals for minor ailments to your community pharmacist, who will be able to consult and prescribe. 

Other Services Available

NHS Services

Click here to find local services including:

  • Optician
  • Hospital
  • Pharmacy
  • Urgent Care Service 
  • Sexual Health Service 
  • Pregnancy Services
  • Mental Health Services
  • Other Services
NHS 111

If you need medical help now, and you're not sure what to do:

NHS 999

If you think it's an emergency:

 

Self Help

Minor Injury & Illness Self-Help